Privacy Policy
Effective Date: September 2026
At Gold Mark Pro, we respect your privacy and are committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, protect, and manage your information.
1. Information We Collect
We may collect information that you voluntarily provide through our website, enquiry forms, phone calls, WhatsApp, or other communication channels, including:
- Name
- Mobile number
- Email address
- Loan requirements and preferences
- Property requirements and preferences
- Information provided in enquiries or applications
- Documents or information necessary for assisting with loan or property services
We may also collect basic technical information such as browser type, device information, IP address, and website usage data.
2. How We Use Your Information
Your information may be used to:
- Respond to your enquiries and requests.
- Contact you regarding loan and property services.
- Understand your financial or property requirements.
- Assist with suitable loan or property options.
- Coordinate with relevant banks, financial institutions, property owners, builders, or service providers where necessary.
- Improve our website, services, and customer experience.
- Send service-related updates and information.
3. Sharing of Information
We do not sell or rent your personal information.
Where necessary to provide the requested service, we may share relevant information with trusted third parties such as:
- Banks and financial institutions
- Loan providers
- Property owners or developers
- Builders and real-estate service providers
- Professional or service partners involved in processing your request
We will only share information that is reasonably necessary for the relevant purpose.
4. Loan-Related Information
If you request assistance with a loan, certain personal and financial information may be required to evaluate your requirements or facilitate communication with a lender.
Loan approval, eligibility, interest rates, and other lending decisions are determined by the respective financial institution. Gold Mark Pro does not guarantee loan approval or any specific loan terms.
5. Property-Related Information
If you enquire about a property, we may use your contact and requirement details to provide information about suitable properties and coordinate with relevant property owners, developers, or agents.
You should independently verify property documents, ownership, approvals, pricing, and other relevant details before making a purchase or investment decision.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality.
- Understand website traffic and usage.
- Remember user preferences.
- Improve the overall user experience.
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
7. Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide requested services, comply with applicable legal requirements, resolve disputes, or maintain appropriate business records.
9. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms and websites of financial or property service providers.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
10. Your Rights
Subject to applicable law, you may request information about the personal data we hold about you and may request correction or deletion where applicable.
You may also ask us to stop contacting you for promotional purposes.
11. Children’s Privacy
Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where required by applicable law.
12. Changes to This Privacy Policy
Gold Mark Pro may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable legal requirements.
Any updated policy will be published on this page with the revised effective date.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Gold Mark Pro through the contact details provided on our website.
Gold Mark Pro
Real Spaces. Real Opportunities.